Every business can benefit from having an onboarding process. Do you have one?
Because onboarding isn’t just about getting started with a new client; it’s about the entire customer experience, from start to finish. There's a lot to onboarding a client.
If just one step is missed, frustration can form and the whole coaching relationship can get awkward and resentful. Nobody has time for that!
The more positive an experience your client has, the more likely they will make another purchase. At the very least, they’ll be so happy that they’ll spread the word about your business.
How do you know what to put into your onboarding process?....Introducing the...
"Your 7-Step Signature Client Onboarding Process"